Welcome to CiaoCacao. Feel free to contact us

+373 60777748

Terms and Conditions

By purchasing products on the www.ciaocacao.md website, the Customer provides the following information: Name, delivery address, email address, and phone number. By providing personal data on the site, the Customer agrees to the processing of this data by the Provider, including for the purpose of promoting products and services.The Customer must be aware that all information provided for the provision of this service will not be disclosed to other individuals or websites. An exception may be made for the provision of this information at the request of the competent authorities of the Republic of Moldova or the court. The Provider is responsible for not disclosing confidential information. The Customer is obligated to provide truthful information. In the event that the Customer provides false information, the Provider is not liable for the information provided or the resulting consequences.
Security measures
We implement commercial security measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of site information. The transmission of data over the Internet or wireless network cannot be absolutely secured. Therefore, like other companies, we cannot guarantee the security of the information you provide to us, so you do so at your own risk and responsibility.
Minor Users
In accordance with current legislation, the use of the site and its content is intended for buyers who have reached the age of majority, and we do not intend to market products to minors. However, we cannot know the age of individuals visiting our site, so we promote a privacy policy identical for individuals of all ages.

In the case of complaints directly related to the moment of sale-purchase of the product, you can address the Consumer Protection and Market Surveillance Agency at the following coordinates:
Chisinau, str. Vasile Alecsandri 78, MD-2012.
Tel .: (022) 741 464
Hotline: 080028028