When purchasing products on the website www.ciaocacao.md, the Client provides the following information: Name, delivery address, email address, phone number. By providing their personal data on the website, the Client agrees to its processing by the Supplier, including for the purpose of promoting goods and services. The Client must know that all information provided for the provision of this service will not be transferred to other persons or websites. An exception may be the provision of this information at the request of the competent authorities of the Republic of Moldova or the court. The Provider is responsible for not disclosing confidential information. The Client is obliged to provide truthful information. If the Client provides false information, the Provider is not responsible for the information provided or for the consequences.

Security Measures

We apply commercial security measures to prevent unauthorized access, maintain data accuracy, and ensure the proper use of website information. Data transmission over the Internet or wireless network cannot be absolutely secure. Thus, like other companies, we cannot guarantee the security of the information you provide to us, so you do so at your own risk and responsibility.

Underage Users

According to current legislation, the use of the website and its content is intended for buyers who have reached the age of majority, and we do not intend to sell products to minors. However, we cannot know the age of people visiting our website, so we maintain the same privacy policy for people of all ages.

Complaints

In case of complaints directly related to the moment of sale-purchase of the product, you can contact the Agency for Consumer Protection and Market Surveillance at the following coordinates:

Chisinau, 78 Vasile Alecsandri St., MD-2012.

Phone: (022) 741 464

Hotline: 080028028